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Evolve your wholesale distribution business

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Buit forModern Wholesales Distributors




TRANSFORM

Shatter your limitations with the game-changing solution built specifically for distributors.

 

ENGAGE

Meet your customers everywhere through the power of omnichannel commerce.

 

MODERNIZE

Leapfrog your competitors with
technologies built for 21st
century businesses.

 

Product features

 

ORDER

Engage your customers everywhere and accept orders via phone, online, direct sales or EDI.

 

SOURCE

Leverage supplier and vendor relationships with complete visibility across the purchasing process.

 

WAREHOUSE

Streamline your storage with deep metrics and inventory controls. Turn your warehouse faster.

 

FULFILL

Deliver on time, every time. Exceed your customers’ expectations while minimizing shipping costs.

 

MARKET

Reach new markets through campaign management, marketing automation, and detailed analytics.

 

SELL

Maximize sales across your organization with high visibility into opportunities, pipeline and pricing.

 

SUPPORT

Empower your support team with a 360-degree view of each and every customer.

 

ENGAGE WITH COMMERCE

Connect every part of your business to your company’s core objective.

 


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MANAGE

Use supply chain portals for your vendor, customer and sales partners and get full control of the business flow.

Consumers today want it all. They don’t just want fast shipping, or free shipping, or ready product availability. They also want to purchase products however and wherever they would like. As a distributor, you face a choice—you can either deliver what consumers want or face a loss of business as people vote with their pocketbooks.

What constitutes a perfect customer experience today? What will transform your distribution business? The key is delivering a truly omnichannel process. Distributors don’t often think about omnichannel commerce, but it simply means delivering a consistent consumer shopping experience regardless of where the consumer chooses to engage a retailer or supplier. A perfect order made through omnichannel commerce will be shipped for free within a day or two. It will be accurate, complete, damage-free, easily returned, and competitively priced.

To be successful in an omnichannel world, your wholesale distribution business must integrate all of its core business systems. Distributors that have connected the operations of their supply chain, CRM, retail channels, inventory and other processes will have the edge. However, most companies still struggle with disconnected data silos that don’t share information and can’t automatically pass an order from one point to the next.

Your wholesale distribution business needs a fully-integrated, omnichannel suite of products that seamlessly connects all of your business operations. Your wholesale distribution business needs NetSuite. With NetSuite, you can manage every part of your business through a single platform. All of your business data is connected. With NetSuite, you can meet the demands of 21st century consumers while improving your efficiency and adding to your bottom line.

Now that’s truly transformational.

CUSTOMISE

Build your own business rules into NetSuite with SuiteFlow, allowing you to manage your company’s unique requirements with the automation you need.

The traditional model of distribution is rapidly changing. It’s a whole different ballgame than it was 10 years ago. Today, B2B customers increasingly act like consumers with a desire for self-service tools that give them instant access to product information through their mobile devices. Many consumers are beginning to buy directly from wholesalers and manufacturers through easy-to-use Ecommerce websites.

How can distribution businesses evolve to meet the demands of 21st century customers? Here are a few keys to optimizing your wholesale distribution business for today’s constantly evolving landscape.

CONNECT

Reach customers online, by phone, over email, in person and more with omnichannel commerce. Exceed the evolving expectations of today’s customers.

Operating a successful wholesale distribution business requires keeping pace with changes in technology, workforce demographics, customer needs, pricing models. and much more. A business also has to react and adjust to changes in the overall economy and the U.S. manufacturing industry. These challenges often put smaller, independent distributors at a disadvantage to national or international operations. With limited resources, independents may suffer from poor inventory management, outdated technology, insufficient finances to support growth, and the like. When these struggles become evident, even loyal customers may feel obliged to move to a distributor who can offer more products for less money.

NetSuite assists thousands of wholesale distribution companies to streamline and manage their entire business in the cloud. NetSuite’s Wholesale software is Australia’s only web-based integrated business suite for wholesale distribution.

NetSuite for Wholesale Distribution gives your organisation customer-facing sales force automation, including quotes and orders, as well as marketing and customer service capabilities that integrate with back-office inventory management, fulfilment, logistics and accounting.

In developing NetSuite’s Wholesale software solution, NetSuite has learned insights from thousands of wholesale distribution customers—supplemented with a best practice professional services implementation methodology and customisation services. NetSuite’s one complete business application allows you to grow your wholesale distribution company and provide new services—while improving customer service and reducing costs.

Benefits

  • Monitor and manage your business with the ultimate customizable business dashboard, featuring built-in best practices for wholesale distribution
  • Convert leads to orders, orders to shipments and shipments to revenue with NetSuite’s advanced warehouse, inventory management and order fulfillment capabilities
  • Gain a real-time, 360-degree view of your customers and provide better customer service through NetSuite’s seamless integration of CRM with financials and other back-office systems
  • Grow revenues, enter new markets and improve channel partner engagement with tools for partner relationship management (PRM)
  • Manage webstores and online business with NetSuite’s ecommerce solution, which is tightly integrated with your accounting, fulfillment, inventory, CRM, PRM and more.

Solutions

Procurement, Inventory and Fulfillment Management
Comprehensive functionality for procurement, inventory and fulfillment including demand planning, integrated supply chain management, purchasing and vendor management, as well as procure to pay processes.

Automated Order Processing
Connect customer orders from call centres or websites through to the customer’s doorstep. Get instant order status and full-process visibility and tracking.

Ecommerce for Wholesale Distribution
Control the Web to grow your company rapidly and more cost-effectively, while providing an intuitive and efficient experience to customers and partners.

Real-Time Dashboard and Reporting
Built-in, instant dashboards, reporting and analysis across ERP, CRM and ecommerce.

Shipping Integration and Logistics
Integrated shipping and order fulfillment to manage the difficulties of multiple channels, partial ship and drop-shipping requirements, and dynamic order volumes.

Ecommerce for Wholesale Distribution
Control the Web to grow your company rapidly and more cost-effectively, while providing an intuitive and efficient experience to customers and partners.

Sales, Marketing and Service Automation

Automate your marketing, sales and service processes with broad functionality for campaign management, SFA and call centre management.

Integrated Financial Management
Comprehensive accounting capabilities that fast-tracks your financial close, provides strong invoicing and expense management, and simplifies order and revenue management.

Manufacturing and Light Assembly
Streamline assembly or repackaging processes with product packaging, bin-and-lot tracking, assembly creation and pick-pack-and-ship functionality